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Intensive In-Home Services

(Youth Ages 4-19)

IIHS Service Description

UMHS will provide a 24-hour, 7-day a week, Intensive In-home services for service recipients with behavioral and psychiatric disorders aged 4 to 19 who experience severe and persistent mental illness causing symptoms and impairments that produce distress and disabilities in their normal day to day functioning. These services provide crisis treatment; individual and family counseling; and communication skills (e.g. counseling to assist the child and his/her parents to understand and practice appropriate problem-solving, anger management, and interpersonal interaction, etc.); case management activities and coordination with other required services; and 24-hour emergency response. This service is intensive, time-limited interventions provided typically but not solely in the residence of a child who is at risk of being moved into an out-of-home placement or who is being transitioned to home from out-of-home placement due to documented clinical needs of the individual.

Eligibility Criteria: service recipients must demonstrate medical necessity and/or a clinical need for this service arising from a condition due to mental, behavioral, or emotional illness that results in significant functional impairments in major life activities.


The diagnosis must support the mental, behavioral or emotional illness attributed to the recent significant functional impairments in major life activities.

At Risk Criteria

The impairments experienced by the member are to such a degree that they meet the criteria for being at risk of out of home placement as defined in the below section. Prospective service recipients must meet at least two of the following criteria on a continuing or intermittent basis in order to be eligible for this service:

A. Have difficulty in establishing or maintaining normal interpersonal relationships to such a degree that they are at risk of hospitalization or out of home placement because of conflicts with family or community.

B. Exhibit such inappropriate behavior that documented, repeated interventions by the mental health, social services, or judicial system are or have been necessary resulting in being at risk for out of home placement.

C. Exhibit difficulty in cognitive ability such that they are unable to recognize personal danger or recognize significantly inappropriate social behavior resulting in being at risk for out of home placement.

Exclusion Criteria: Service recipients with the following characteristics may not be considered for initial admission into services until further evaluation determines that they are stabilized and will benefit from services:

1) Actively suicidal or homicidal.

2) Severe and profound mental retardation.

3) Actively experiencing visual and/or auditory hallucinations when on medication or are so disoriented in thought processes that they present a safety hazard to themselves or others.

4) Physical disabilities preventing active participation in the therapeutic process.

5) Persistent physically assaultive behaviors.

6) In need of detoxification for being chemically dependent on drugs, alcohol or other substances.

Service Areas:

IIHS services are provided in Newport News, Hampton, Norfolk, Portsmouth, VA Beach, Chesapeake, Williamsburg, Richmond, Petersburg and surrounding areas!

*Funding for services available through medicaid, self-pay, FAPT or CSA.

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